FAQ
Frequently Asked Questions
Have questions? We’ve got you covered. From shipping times to hair care, here’s everything you need to know about shopping with Signature Luxe Hairs.
What type of hair do you sell?
We offer 100% raw and virgin human hair extensions, wigs, closures, and frontals, all sourced ethically and crafted for premium quality and longevity.
Can I dye or bleach the hair?
Yes! Our hair is 100% human and can be colored, bleached, or styled just like your natural hair. We recommend using professional stylists for the best results.
How long does the hair last?
With proper care, our hair can last 2–3 years or more. The longevity depends on maintenance and how often it’s worn or styled.
Do you ship internationally?
Absolutely. We deliver worldwide with trusted couriers. Shipping times vary depending on your location, but most orders arrive within 5–10 business days.
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure online payment options for smooth, safe checkout.
What is your return or exchange policy?
We accept returns or exchanges within 7 days of delivery for unused, unworn items in their original condition. Custom-made wigs are final sale.
How do I maintain my hair extensions or wig?
Use sulfate-free shampoo, deep condition regularly, and store your hair on a mannequin head or silk bag when not in use. Please treat it with the same care as your natural hair.
Do you offer wholesale or bulk purchases?
Yes! We offer special rates for bulk or wholesale orders. Contact our team for details on pricing, minimum order quantity, and delivery timelines.